Return & Refund Policy

Last updated: [Update date]

For health and safety reasons, medicines once sold cannot be returned unless they are damaged, defective, expired or different from what you ordered.

Eligible cases

• Wrong product delivered
• Product damaged or leaking on arrival
• Product past expiry date on delivery

How to request

Contact us within 48 hours of delivery with your order number and photos/video of the product and packaging.

Refunds

Approved refunds are processed to the original payment method within 7–10 working days. For Cash on Delivery orders, refunds are made by bank transfer/UPI.

Cancellations

Orders can be cancelled before dispatch for a full refund.