Patient Information

Before your visit

• Book an appointment online, by phone or on WhatsApp.
• Carry previous prescriptions, investigation reports and a list of current medicines.
• Bring a photo ID and your health insurance card / e-card if you plan to use insurance.
• Wear comfortable, loose clothing if you expect therapies on the same day.

Consultation & treatment

• Your physician will take a detailed history, examine you and review reports.
• Therapies are prescribed only after evaluation; you will receive an explanation of the plan, expected duration and costs.
• Please inform the doctor about pregnancy, allergies, diabetes, heart disease or blood thinners.

Admission (IPD)

• Admission is advised by the physician when closer supervision is needed.
• Carry ID proof, insurance documents and personal items as advised by the front desk.
• Follow the diet chart provided during Panchakarma or in-patient care.

Visiting & hospital guidelines

• Visiting hours are displayed at the reception; please follow staff instructions.
• Maintain silence and cleanliness in therapy areas.
• Smoking, alcohol and tobacco are strictly prohibited on the premises.

Billing & insurance

• Estimates are shared before planned treatments.
• For cashless treatment, contact the insurance desk before admission. Approval depends on your insurer / TPA.
• Reimbursement documents are provided at discharge.