Policies

Privacy Policy

Last updated: [Update date]

Manojivan Ayurvedic Hospital (“we”, “us”) respects your privacy. This policy explains how we collect, use and protect personal and health information shared through this website. Please review it with your legal advisor and update it to reflect your hospital’s actual practices.

Information we collect

Contact details: name, mobile number, email and address.
Appointment details: age, gender, preferred department/doctor, date and symptoms you describe.
Medical reports and prescriptions you choose to upload.
Order, billing and delivery details for online pharmacy purchases.
Technical data such as cookies necessary for the website and cart to work.

How we use information

To respond to enquiries, schedule appointments and provide medical consultation.
To process and deliver orders and payments.
To assist with insurance / TPA processes on your request.
To meet legal, regulatory and record-keeping obligations.

Medical reports

Uploaded reports are stored in a protected location that is not publicly accessible and can be viewed only by authorised hospital staff. Files are automatically deleted after the retention period configured by the hospital (currently [X] days), unless they must be retained as part of your medical record.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate (such as payment gateways, courier partners, email or hosting providers), with insurers/TPAs when you request insurance assistance, or when required by law.

Your choices

You may request access, correction or deletion of your personal data by contacting us. Some records may need to be retained as required by law.

Contact

For privacy questions, contact us at info@example.com or +91 95099 16561.